SYSTEM SUPPORT

setup & Configuration

• Crimping and testing Ethernet cables

• Connecting computers to a local area network (LAN)

• Sharing files and printers across the network

• Configuring IP addresses and verifying connectivity

2. Software Installation & Updates

• Installing Microsoft Office or similar productivity suites

• Updating operating systems and applications

• Configuring system settings for optimal performance

• Documenting installation steps and verifying functionality

3. System Support & Maintenance

• Identifying and documenting computer specifications (CPU speed, RAM, hard disk capacity)

• Checking device performance and system health

• Ensuring firewall and network protection are enabled

• Performing OS updates and patches for security

4. Security & Antivirus Management

• Installing antivirus software (e.g., AVG)

• Running full system scans and generating reports

• Saving and printing scan results for documentation

• Ensuring malware protection is active and updated

5. Hardware & Tools Handling

• Using tools like cable testers, crimpers, and screwdrivers safely

• Assembling and disassembling computer system units

• Creating diagrams of system components (CPU, RAM, motherboard, storage)

• Writing step-by-step procedures for tool usage with safety precautions

6. Documentation & Reporting

• Creating folders and saving screenshots of tasks performed

• Writing short reports on system specifications and maintenance activities

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